Your questions.
Thoughtfully answered.

A managed personal AI service with human help choosing, configuring and maintaining your assistant. The first step is an account and a conversation about your needs; your personal assistant is set up separately.

We save your account and a follow-up entry for our team immediately. You can then add your preferred collection and a short description of what you need. The team reviews these details and contacts you to discuss personal setup.

No. We guide you through setup, explain the choices and help you connect only the services you want. You do not need to choose hardware, configure a server or understand model settings to register.

No. Registration creates your website account and starts the human setup process. We agree on scope, permissions, service terms and any payment before activating a personal assistant.

Yes. Choose Help me choose when creating your account, or use the personal introduction form when it is open. You can describe your priorities without making a purchase.

Timing depends on the agreed scope, connected services and any hardware or installation. We confirm a setup plan with you personally. The website does not promise instant provisioning or a fixed completion date.

Use Continue with Google or Continue with GitHub when that option is enabled. New and returning customers use the same buttons. Sign in with the same provider and provider account each time.

No. You enter your password only with Google or GitHub. We receive an account identifier, your name and an available contact email after the provider verifies your sign-in.

No. Website sign-in requests basic identity information only. Calendar, email, documents and other connections require a separate setup and permission decision.

They create separate identities here, even if the email address is the same. We do not automatically merge accounts. Use your original provider; ask the team for help if you created a second account accidentally.

Your account can still be created. Add a contact email on your account page so the team can reach you. A manually entered email is contact information, not proof of ownership or a new sign-in method.

Yes. Your account and setup request are saved before the optional preferences. Return using the same sign-in provider to edit your name, contact email, preferred collection and goals.

Return to the sign-in page and start again. A cancelled or unverified sign-in does not create a new account. If the problem persists, contact the team; never send passwords, authorization codes or provider tokens.

Use Sign out on your account page. If you lose access to Google or GitHub, recover that provider account through its own recovery process. Contact us for help identifying your setup request; we will verify ownership before changing access.

Essential proposes managed cloud hosting. Residence adds an at-home agent and memory on a configured Mac mini. Presence adds an avatar device and voice experience. Sovereign adds a second Mac mini for a compatible local model. Final equipment and capabilities are confirmed in your proposal.

Essential: $500/month. Residence: $2,000 upfront and $800/month. Presence: $5,000 upfront and a proposed $800/month. Sovereign: $10,000 upfront and $1,000/month. Prices are in USD and remain subject to a personal proposal; they are not a checkout offer.

No. Each displayed upfront price describes that collection as a complete proposed package. We confirm the exact equipment, ownership, shipping, installation and taxes before you commit.

No. This release has no payment checkout and creating an account does not start a paid subscription. Your service and payment arrangements are agreed with the team separately.

Your proposal will specify the model, account owner, subscription or usage arrangement, included allowances and any third-party fees. Do not assume unlimited use or buy a model subscription for this service before discussing setup with us.

Tell your concierge what you need to change. Upgrade, cancellation, hardware return and transition terms will be set out in your agreement before a paid service begins; no cancellation period or refund entitlement is promised by the preview.

The planned service includes calendar coordination, briefings, reminders, information retrieval and drafts. The team confirms which functions are ready and useful for your setup. Examples on this website are illustrative, not live actions on your accounts.

A dedicated Telegram bot for each personal assistant is the planned starting channel. We guide its creation and account pairing during setup. Website registration does not create a bot, and you should never put a bot token in the introduction form or website chat.

WhatsApp is a planned additional option, subject to provider availability and setup requirements. We confirm channel availability in your proposal; the initial signup website does not connect messaging accounts.

The intended setup is draft-first with explicit approval for consequential actions. We agree the permitted actions and approval boundaries with you before enabling any connector. Signing up does not authorize messages, bookings or purchases.

We select a supported model and hosting arrangement around your needs. Cloud and local options have different capabilities and constraints. The service is designed to support changes over time, but availability, model access and licensing must be confirmed during setup.

No. Model size, hardware memory, speed, licensing and task requirements matter. We select the hardware and compatible model together. A local model is not a guarantee of the same performance as a cloud service.

Account identity and contact details, preferences you choose to save, your setup request, notice acknowledgements and necessary security records. We do not retain Google or GitHub sign-in access tokens. Please keep your initial goals brief and avoid sensitive personal details.

Authorized Dejima Group staff can review it to arrange your service. The website and database are hosted on Heroku. Your personal assistant has a separate setup process; website support is not automatically given access to its conversations or memory.

No. At-home agent or memory storage is different from local model processing. A cloud model processes the requests sent to it, and messaging and connected services involve their own providers. We explain these data paths before setup.

Sovereign proposes compatible local inference with explicit routing choices. We must agree which tasks can run locally and whether any cloud fallback is permitted. External messaging and connectors can still communicate with their providers.

Edit basic preferences in your account, or contact privacy@thedejima.com for access, correction or deletion requests. We verify ownership when needed. The privacy notice describes retention; personal-assistant data will have its own setup and exit arrangements.

No. Account creation and introduction requests allow service-related follow-up, not a marketing subscription. This release uses necessary session/security cookies and does not use advertising or analytics cookies.

Portable preferences and memory are part of the planned service. Your proposal must define available export formats, connected-service limits, transition assistance and deletion timing before activation. Website signup does not yet create a personal memory archive.

Every proposed collection includes a named human concierge, guided onboarding, a first-month check-in, written next steps and a direct way to reach a human between sessions during agreed business hours. Essential includes a monthly 45-minute one-to-one. Residence includes two 45-minute sessions each month. Presence includes a weekly 30-minute session plus two first-month voice/avatar refinement sessions. Sovereign includes a weekly 60-minute session. Each tier replaces the lower tier schedule rather than adding it. Your proposal confirms availability, response expectations and implementation scope before paid activation.

Yes. The proposed Sovereign service includes a weekly 60-minute one-to-one in its displayed base monthly price. Use it to refine workflows, preferences, model choices and permissions with your named concierge. There is no separate weekly-session add-on charge. Scheduling and implementation work between sessions are agreed in your proposal; website signup does not book a session.

We review what is useful, what is frustrating and one or two improvements you want next. Your concierge agrees a short action list and confirms any permission changes before implementation. You choose what examples to share; a session does not give staff automatic access to private conversations, memory or connected accounts. Sessions are arranged personally, and support hours, response expectations and rescheduling terms are confirmed in your proposal.

No. The website chat currently displays scripted examples and cannot access your account, open tickets or act for you. Future business support agents remain separate from your personal assistant and its private context.

No. It plays a fixed sample greeting using your browser voice service and does not use your microphone. A dedicated telephone support agent has not launched.

No round-the-clock response is promised. Human support hours, response expectations and escalation arrangements are confirmed in your service agreement. This is not an emergency service.

Dejima Group operates the service. The initial setup queue is reviewed personally by our team. For privacy requests, contact privacy@thedejima.com; service setup starts with your account or an introduction request.

Create an account or submit a personal introduction when registration is open, and include a short question with your goals. If you already have an account, update your preferences so the team has the latest context. Never include passwords, secret keys or payment-card details.